FAQ

1.What do you need to provide a quote?

Please kindly send us the drawing of your product. Details below should be included,
  A.Materials B. Surface Finish C. Tolerance D. Quantity
  (Please be noted that these are essential for our quoting. We couldn't quote the specific 
price without any of them.).

2.When can I get the price?

Our professional sales team will feedback your RFQ within 12hours, and give you the Quotation within 48hours max. if the drawing and specification is all in details.

3.How can I get the sample to check your quality?

After price confirmation, you can require for samples to check our product's quality. If you just need a blank sample to check the manufacturing quality, we will provide you sample after the sample order confirmed.

4.What's the lead time for Mould and samples ?

For normal project, we can complete Mould and supply the 1st article sample within 30 to 40days.
For urgently project, we can complete the Mould and Sample within 20days max.

5.What's the payment terms for Order ?

For Mould/tooling and sample : 50% deposit pay by Order, rest 50% pay after sample approval.

For production Order for new Customers : we request 30% down payment, rest 70% pay by copy of Original B/L copy. For long lasting regular customer, we can give better payment terms, such as 100% pay after delivery or by B/L copy.